Lead Teller F/T (Kenosha)

Kenosha, Wisconsin, United States · Kenosha · 19135 expand job description ↓

Description

This full-time position is located on Washington Road in Kenosha.

The hours for this position are Monday-Friday 7:30/8:30am-6pm, and Saturdays 7:30/8:30am-12pm.


Invest In You! Tri City National Bank is your hometown bank. We believe in putting customers first, building relationships, and fostering a sense of community. We work in a team environment with opportunities for hard workers to grow personally and professionally. We enjoy celebrating success and great benefits along the way. Most importantly, we believe superior customer service paired with the right banking solutions help our customers and businesses fulfill their financial dreams, and our communities grow. Our ideal candidate believes in our mission, values continuous learning, and is comfortable adapting to change. If this resonates with you, apply today and come join our team. #investinyou


*EQUAL OPPORTUNITY EMPLOYER*

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or [email protected]


Lead Teller

Performs all types of Personal Banking functions including promoting and selling Bank deposit services to new and existing customers, counseling customers on financial problems or product decisions. Assists with training and scheduling work hours of tellers.


MAJOR RESPONSIBILITIES:

May perform any or all of the following:

  1. Process customer transactions such as deposits, withdrawals, loan payments and check cashing in accordance with Bank policy.
  2. Maintain control of cash drawer and balance daily to the Teller terminal. Process all supporting documentation following Bank procedures.
  3. Expand current and solicit new customer accounts through cross selling of additional Bank products and services; refer customers to appropriate personal banking staff as necessary.
  4. Project the appropriate banking image through interaction and responsiveness to customer, public and department inquiries regarding account balances, Bank policy and general Bank information.
  5. Maintain working knowledge of Bank's products, services, regulations and procedures.
  6. Assist tellers with customer problems and in locating errors.
  7. Train newly hired tellers and all tellers when there are procedural changes.
  8. Maintain the communication system between tellers and other Bank departments.
  9. Supervise the various balancing functions of the Teller area, cash drawers and vault and prepare and monitor related reports.
  10. Perform any additional duties as assigned.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  1. Work requires a high school level of knowledge of several subjects in order to express complex thoughts clearly in writing, perform algebraic calculations, keep complex records and/or deal effectively with professionals and managers within and outside the Bank.
  2. A high degree of customer service orientation needed, including effective communication skills, sensitivity, judgement and initiative.
  3. The ability to handle high stress situations and maintain a high level of energy essential.
  4. Minimum one-year previous teller experience.
  5. Able and willing to work weekends as needed.
  6. Knowledge of general Bank and departmental policies and procedures.
  7. Must communicate effectively both orally and in writing to transact business with customers.
  8. Ability to maintain confidentiality of customer files.



EQUIPMENT TO BE USED:

Must be able to operate a computer and other basic office equipment.


SUPERVISORY RESPONSIBILITIES:

Supervise staff of two or more.


EQUIPMENT TO BE USED:

Must be able to operate a computer and other basic office equipment.


TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require light lifting. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision.


TYPICAL MENTAL DEMANDS:

Must be able to work independently and resolve problems. Must related and interact with people at all levels in the Bank.


Benefits

Perks* offered: 401(k) with full 5% match and paid vacation after 6 months!

*Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.

Personal information
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Application Details
The majority of our communication will be conducted via email. Our application process is as follows: 1) Phone Screen 2) TransUnion credit check and ChexSystems check 3) Criminal background check processed through TrustedEmployees. During any point of our application process, you will be notified via email, or U.S. Mail regarding the status of your application. Please check this box indicating you understand our application process.
Are you legally eligible for employment in the United States? (If you are hired, federal law states that you provide documentation of your identity and eligibility for employment and that you attest to your eligibility for employment)
This job requires applicants to be at least 17 years of age. Please verify that you meet the minimum age requirement.
The compensation for this position can range from $15.00 to $18.00 an hour based on experience. Please click the checkmark to verify that you understand the salary range for this position.
We currently have full-time positions available at our Branch locations in the Oak Creek & Southeast Milwaukee Area. The hours for this position are Monday-Friday 7:30/8:30am-6pm, and Saturdays 7:30/8:30am-12pm. Please click the checkmark to confirm that you are available to work during those hours.
Are you Bilingual?
Have you ever applied with Tri City before?
Have you ever been employed by Tri City previously?
Does Tri City employ any of your relatives?
Has a surety bond ever been refused to you?
Tri City National Bank (Tri City) is an equal opportunity employer and fully subscribes to the principles of Equal Employment Opportunity. It is the policy of Tri City to provide employment, compensation and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status or disability, on the basis of arrest or conviction record except where the circumstances make the applicant unacceptable to a surety company or the circumstances of the offense are substantially related to the circumstances of the particular position, or any other basis prohibited by federal, state or local law. As an equal opportunity employer, Tri City intends to comply fully with all federal, state and local laws and the information requested on this application will not be used for any purpose prohibited by law. Disabled applicants may request a reasonable accommodation by contacting Tri City National Bank's Human Resources Department at 414-761-1610 or [email protected]. This application will be given every consideration, but its receipt does not imply that the applicant will be employed. One of the factors in determining whether an application will be employed is that Tri City, at its own expense, arranges for a surety bond for its employees who are required by law to be bonded. Unless the applicant's background is acceptable to a surety company, Tri City may be unable to offer employment. Please click the checkmark acknowledging that you've read and understand Tri City's EEO policy.
PLEASE READ THE FOLLOWING CAREFULLY BEFORE SUBMITTING. If you have any questions regarding this Agreement, please ask them before submitting. By clicking the checkmark, I understand that in order for the Bank to arrive at an employment decision, Tri City may have to do ANY or ALL of the following four actions, numbered below.
1. By clicking the checkmark, I understand that the Bank may investigate all statements contained within this application for employment.
2. By clicking the checkmark, I understand that the Bank may request that an investigative consumer report be prepared. I understand that the report may include information as to my character, general reputation, personal characteristics and mode of living. I have a right to request that the Bank completely and accurately disclose to me the nature and scope of the investigation requested. My requests must be in writing to the Bank and be made within a reasonable time after I complete this application.
3. By clicking the checkmark, I understand that the Bank may request that a report of my credit record, to include the credit bureau and ChexSystems, be prepared if such information is substantially related to the position for which I am applying.
4. By clicking the checkmark, I understand that the Bank may request that I be fingerprinted and a criminal background report be prepared.
In the event that I am employed by the Bank: •I will comply with all rules and regulations of the Bank, and •I understand that my employment can be terminated at any time, with or without cause, either at my option or that of the Bank. I further understand that no representative of the Bank other than the President has any authority to enter into any agreement for employment for any specified period of time and that any employment manuals or handbooks that may be distributed to me during the course of my employment shall not be construed as an employment contract. By clicking the checkmark, I certify that the answers and information given in this employment application are true and correct to the best of my knowledge. If I am hired, I understand that false or misleading information given in my application or interview(s) is grounds for discharge for employment.
By clicking the checkmark, you are digitally signing this application.