Universal Teller - Full-Time Lathrop

Racine, Wisconsin, United States · Lathrop Ave · #17090

Description

This is a Full-Time Teller position located on Lathrop Avenue in Racine, WI.


Provides exceptional customer service by accurately processing a variety of customer transactions.

Please note, this particular position is part-time and requires applicants to be available 11am-6pm Monday-Friday and Saturday mornings.

MAJOR RESPONSIBILITIES:

May perform any or all of the following:

  1. Process customer transactions such as deposits, withdrawals, loan payments and check cashing in accordance with Bank policy.
  2. Maintain control of cash drawer and balance daily to the Teller terminal. Process all supporting documentation following Bank procedures.
  3. Expand current and solicit new customer accounts through cross selling of additional Bank products and services; refer customers to appropriate personal banking staff as necessary.
  4. Project the appropriate banking image through interaction and responsiveness to customer, public and department inquiries regarding account balances, Bank policy and general Bank information.
  5. Acquire working knowledge of Bank's products, services, regulations and procedures.
  6. Other duties as assigned.

Requirements

Sales/cash handling experience preferred but not required.


KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  1. High school education or equivalent knowledge of basic mathematics, business and communication courses.
  2. A high degree of customer service orientation needed, including effective communication skills, sensitivity, judgment and initiative.
  3. The ability to handle high stress situations and maintain a high level of energy essential.
  4. Sales ability and previous cash handling experience preferred.
  5. Work requires knowledge of departmental policies and procedures.
  6. Ability to maintain the confidentiality of customer files.
  7. Ability and willingness to work weekends as needed.


EQUIPMENT TO BE USED:

Must be able to operate a computer and other office machines such as a fax, typewriter, calculator, telephone, etc.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require light lifting. Requires manual dexterity sufficient to operate standard office machines. Requires normal range of hearing and vision.

TYPICAL MENTAL DEMANDS:

Must be able to work independently and resolve problems. Must relate and interact with people at all levels in the Bank.

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